Shipping Policy

Dhruv Super Mart

At Dhruv Super Mart, we are committed to delivering your spiritual and devotional products safely and efficiently. This Shipping Policy outlines our shipping process, delivery timelines, and related information.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

We currently ship across India. Delivery availability may vary depending on the serviceability of your location by our shipping partners.

Delivery Time

  • Standard delivery generally takes 3–10 business days depending on the destination.

  • Delivery times may vary during festivals, public holidays, peak seasons, or due to unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Promotional offers such as free shipping may be available from time to time and will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, tracking details will be provided through the registered contact information, allowing you to monitor the status of your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Festival rush periods

  • Courier partner delays

  • Other circumstances beyond our control

Dhruv Super Mart shall not be held responsible for delays caused by third-party shipping providers.

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs of the product and packaging. Our team will review the issue and provide appropriate assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Dhruv Super Mart is not responsible for delivery issues resulting from incorrect or incomplete addresses provided during checkout.

Contact Us

For any shipping-related questions or assistance, please contact us:

Dhruv Super Mart
📞 +91 84778 98774

Thank you for choosing Dhruv Super Mart. We appreciate your trust and look forward to serving your spiritual and devotional needs.